We support your IT team

Support & Operations

beam

The IT world has become so extensive and complex that companies cannot employ experts for all areas. Flawlessly running systems and applications, however, form the basis for being able to manage day-to-day business. What this demands of your IT team? A high level of solution expertise and extensive knowledge in all facets of your system and application landscape. Time is money: problems have to be solved quickly, solutions for new system requirements have to be found quickly.

The operations experts of the cloudWerkstatt therefore also reach into your systems and thus form a genuine but external circle of experts who support your IT team in daily business. Our many years of extensive experience with open source solutions enable us to quickly identify solutions and actively assist in their implementation. In this way, you are guaranteed to keep your IT operations running and also benefit from a back-up during peak times or staff shortages. At the same time, we have made it our task to take away your team’s shyness about new technologies and guide them to actively use them for themselves and the company.

Our operations packages are fully geared to your needs and requirements. These range from operating packages with up to 24-hour support for your OpenShift environment to individual, flexible service level agreements. Depending on the complexity, we support your IT team remotely as well as on site.

Benefits

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time

Hour pool

You need the security of receiving support at any time in the event of technical problems?

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Operating support

Would you like a coach on site to train and support your team with expertise and manpower?

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External IT

You don’t have any IT experts in-house, but don’t want to do without modern infrastructure & a secure system landscape?

Other services

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Services

Do you need a consultant who will accompany you, advise you and implement everything the way you want it? Or a trainer to help prepare your team for the new IT tasks ahead? Then please read on!

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Solutions

Do you need a critical view of a new project from outside the company? You want to increase IT security in your company or use your collected Big Data properly? You have found the right partner here.

Solutions

Do you need a critical view of a new project from outside the company? You want to increase IT security in your company or use your collected Big Data properly? You have found the right partner here.

cloudWerkstatt
“We are reaching out where others
retreat.”

Alexander, Senior DevOps Consultant

Alexander