{"id":2877,"date":"2023-08-24T09:51:26","date_gmt":"2023-08-24T07:51:26","guid":{"rendered":"https:\/\/www.cloudwerkstatt.com\/system-operations\/"},"modified":"2024-12-18T20:41:33","modified_gmt":"2024-12-18T19:41:33","slug":"system-operations","status":"publish","type":"page","link":"https:\/\/www.cloudwerkstatt.com\/en\/system-operations\/","title":{"rendered":"System Operations"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.cloudwerkstatt.com\/wp-content\/uploads\/2022\/06\/it.jpg&#8221; background_position=&#8221;center_left&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;100px||140px||false|false&#8221; custom_padding_tablet=&#8221;100px||140px||false|false&#8221; custom_padding_phone=&#8221;||30px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_size_phone=&#8221;cover&#8221; 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global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"p1\">System Operations<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lexend Deca|700|||||||&#8221; text_text_color=&#8221;#282828&#8243; text_font_size=&#8221;39px&#8221; header_2_font=&#8221;Lexend Deca|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#757575&#8243; header_2_font_size=&#8221;34px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Customer Journey<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.cloudwerkstatt.com\/wp-content\/uploads\/2022\/06\/balken-cloudwerkstatt.jpg&#8221; alt=&#8221;beam cloud workshop&#8221; title_text=&#8221;beam cloud workshop&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.2&#8243; 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Ongoing management and monitoring are necessary to detect and address any issues proactively.[\/et_pb_text][et_pb_button button_url=&#8221;#contact&#8221; button_text=&#8221;call a hero&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#00BCD4&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#FFFFFF&#8221; button_letter_spacing=&#8221;0px&#8221; button_font=&#8221;Lexend Deca||||||||&#8221; button_icon=&#8221;&#x35;||divi||400&#8243; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lexend Deca||||||||&#8221; text_text_color=&#8221;#757575&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Lexend Deca||||||||&#8221; header_3_text_color=&#8221;#757575&#8243; header_3_font_size=&#8221;27px&#8221; header_3_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;70px||||false|true&#8221; custom_padding_tablet=&#8221;0px||||false|true&#8221; custom_padding_phone=&#8221;0px||||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>During this process, we establish a feedback loop that will determine monitoring defined on the Service Level Agreements (SLA) and procedures to follow in case a problem occurs.<\/p>\n<p>This means we obtain information from the monitoring systems (i.e. resources usage and metrics, application performance monitoring) and if an issue arises, we orient the root cause of the issue, find a way to solve it and implement the correct solution. This cycle is continuously repeated to ensure your systems keep up and running.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.cloudwerkstatt.com\/wp-content\/uploads\/2022\/05\/cloudwerkstatt_jobs03-uai-1032&#215;1110-1.jpeg&#8221; alt=&#8221;cloudwerkstatt_jobs03&#8243; title_text=&#8221;cloudwerkstatt_jobs03-uai-1032&#215;1110&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;20px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.17.4&#8243; 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text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;23px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Lexend Deca||||||||&#8221; header_3_text_color=&#8221;#757575&#8243; header_3_font_size=&#8221;27px&#8221; header_3_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;100px||||false|false&#8221; custom_padding=&#8221;|30px||30px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]&#8221;We manage and monitor IT solutions to ensure continuous operation, optimal performance and proactive problem detection and resolution.&#8221;[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lexend Deca||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;21px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Markus | Managing Director<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.17.4&#8243; 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Do you want to drive automation in your company or use your collected Big Data properly? With us, you have found the right partner. From infrastructure modernisation and migration projects to hybrid cloud platform solutions.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4NSJ9fQ==@&#8221; button_text=&#8221;see more&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.17.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#00BCD4&#8243; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_font=&#8221;Lexend Deca||||||||&#8221; button_icon=&#8221;&#x35;||divi||400&#8243; button_icon_color=&#8221;#00BCD4&#8243; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.cloudwerkstatt.com\/wp-content\/uploads\/2022\/05\/Cloudwerkstatt-83.jpg&#8221; alt=&#8221;cloudWerkstatt&#8221; title_text=&#8221;Cloudwerkstatt-83&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>System OperationsCustomer Journey<div class=\"et_pb_with_border et_pb_module dipi_horizontal_timeline dipi_horizontal_timeline_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n      <div class=\"dipi-carousel-main hide_lightbox hide_lightbox_tablet hide_lightbox_phone  dipi_htl_custom_classes et_pb_text_align_center dipi_htl_layout_bottom dipi_htl_layout_bottom_tablet dipi_htl_layout_bottom_phone startpos-top dipi_timeline_show-card-arrow dipi_timeline_card_arrow_center\" data-columnsdesktop='4' data-columnstablet='2' data-columnsphone='1' data-spacebetween='25' data-spacebetween_tablet='25' data-spacebetween_phone='25' data-loop='off' data-speed='0' data-navigation='off' data-navigation_t='off' data-navigation_m='off' data-pagination='off' data-autoplay='on' data-autoplayspeed='5000' data-pauseonhover='on' data-act_horizontal_pos='50%' data-dynamicbullets='off' data-ordernumber='0' data-centered='off' data-layout='bottom' data-layout_t='bottom' data-layout_m='bottom' data-card_arrow_align='center'>\n        <div class=\"dipi_htl_container\">\n          <div class=\"dipi-htl-items\">\n            \n          <\/div>\n          <div class=\"dipi-htl-line\"><\/div>\n          <div class=\"dipi-htl-line__active\"><\/div>\n        <\/div>\n        <div class=\"swiper-button-next swiper-arrow-button dipi-sbn0 \" data-icon=\"9\"><\/div>\n            <div class=\"swiper-button-prev swiper-arrow-button dipi-sbp0 \" data-icon=\"8\"><\/div>\n            \n        <div class=\"dipi_htl_container-horizontal\">\n          <div class=\"swiper-pagination dipi-sp0\"><\/div>\n        <\/div>\n      <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Day 2 &#8211; System OperationsRunning and monitoring your IT solutions is a critical aspect of ensuring their continuous operation and optimal performance for your day-to-day tasks. Ongoing management and monitoring are necessary to detect and address any [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-2877","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>System Operations - cloudWerkstatt - deine IT Helden<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudwerkstatt.com\/en\/system-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"System Operations - 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