Customer Journey
Holistic project support
The Customer Journey in the cloudwerkstatt is a holistic experience that goes beyond the mere provision of cloud services. It is a partnership journey that accompanies companies on the path to digital excellence and provides them with the tools and expertise to achieve their goals. Basically, we divide the customer journey into four steps.
Use Case Definition
Architectural design
Implementation
System Operation & Monitoring
Planning the future together
In close dialogue with you, we look to the future and together consider the challenges your IT landscape will have to face in the coming years. We then jointly determine how your company can be optimally supported through the use of new technologies. With our team of around 18, we then quickly familiarise ourselves with your system landscapes and ensure that your desired changes run smoothly.
Our goal: IT that functions as smoothly as possible for you. For this reason, we also use systems in the background that immediately sound the alarm when processes are not running correctly.
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